• Privacy policy

Privacy policy

Privacy Policy

VOOK, a brand of Buy Box Retail company ("we", "our", or "us"), manages the vook.in website (the “Service”). This policy outlines how we gather, use, and disclose the personal information you provide, as well as your choices regarding that data.


1. Information We Collect

  • Personal Information: When you engage with our Service, you may provide identifying details (like your name, email, shipping address, phone number) to place orders or receive support.

  • Usage and Device Data: We collect technology-related data—such as IP addresses, browser type and version, visited pages, timestamps, device identifiers, and diagnostic metrics—that enables us to optimize website performance.


2. Cookies and Tracking Tools

We employ cookies, beacons, tags, and similar tracking technologies to enhance your experience and understand your usage behavior. Types include:

  • Session Cookies – Needed for basic site functionality.

  • Preference Cookies – Remember your settings and preferences.

  • Security Cookies – Help protect your account and data integrity.

You may adjust your browser to block cookies or alert you when one is transmitted. Please note: disabling cookies may limit the use of certain site features.


3. How We Use Your Information

We utilize collected data to:

  • Operate and maintain our Service

  • Share updates or changes

  • Enable interactive site features when you choose them

  • Offer customer support

  • Analyze usage trends to improve our offerings

  • Monitor and protect our systems

  • Troubleshoot technical issues


4. Data Transfers

Your information may be stored and processed on computers located outside your country, where data protection standards may differ. By submitting your information, you consent to this transfer. We strive to ensure it is protected with appropriate technical and organizational safeguards.


5. Disclosure of Your Data

We may disclose personal data if required by law or to:

  • Comply with legal obligations

  • Defend the rights and property of VOOK or Buy Box Retail Company

  • Investigate or prevent wrongdoing

  • Safeguard user or public safety

  • Limit legal liability


6. Service Providers

Third-party vendors may be engaged to support our Service (e.g., payment gateways, shipment agents, analytics). They access your data only to perform their functions and are contractually bound to keep it confidential and secure.


7. Third-Party Links

Our site may link to external websites not operated by us. We are not responsible for their privacy practices. You are encouraged to review the privacy policies of any third-party sites you visit.


8. Children’s Privacy

Our products and Service are not intended for users under 18. We do not knowingly collect information from minors. If we discover such data was collected without parental consent, we will promptly delete it. Guardians may contact us to request removal of their child's information.


9. Changes to This Policy

We may revise this Privacy Policy periodically. When we do, we will notify you by posting the updated version on this page, and where feasible, via email or a visible notice on our Service. The updated "Effective Date" will reflect the changes.


10. Contact Us

For questions or concerns about this Privacy Policy, please connect with us:

By email: support@vook.in
By phone: +91 93xxx xxxxx

Company Information:
Buy Box Retail (Brand: VOOK)
First Floor, Khasra No-27/19, Plot No-04, Raju Enclave, Sector-14 Dwaka, Delhi, 110078