• warranty-claim
Support · Warranty Claim

Let's make it right.

Tell us what's wrong and we'll take it from there. Submit your claim and our team reviews it, then contacts you — usually within 5–7 business days — to walk you through exactly what happens next.

You're Covered

1-Year Limited Warranty

  • Manufacturing defects in materials & workmanship
  • We contact you — no chasing, no guesswork
  • Repair or replacement at no cost to you
Automatic on proof of purchase · No registration
Read the full warranty terms
01

Submit your claim

Share your order number, the issue, and a photo or short clip of the fault.

02

We verify & contact you

We confirm your coverage and reach out within 5–7 business days with the next steps.

03

Repair or replacement

Confirmed defects within the period are repaired or replaced at no cost to you.

Your warranty claim

It takes about two minutes — the more detail you add, the faster we can help.

Order number Proof of purchase A photo or short video
01 Your Details
Please enter your name.
Please enter a valid email.
+91
Enter a valid 10-digit mobile number.
02 Your Product
Please select your model.
Please select where you bought it.
Please enter your order number.
Optional — helps us verify faster.
03 The Issue
Please choose what's happening.
Please describe the issue.
04 Evidence

A clear photo or short clip of the fault lets us confirm most claims without you shipping anything. Accepted: JPG, PNG, PDF, MP4 — up to ~10 MB each.

Please attach your proof of purchase.Your invoice or order receipt — from any store.
Please add a photo of the product.

We'll email a confirmation and contact you within 5–7 business days.

Claim received

Thanks — we've logged your claim. Our team will review it and contact you within about 5–7 business days at the email you provided, to walk you through exactly what happens next. There's nothing else you need to do right now.

Prefer to talk? Email support@vook.in or WhatsApp +91 9315983114 · Mon–Sat, 10 AM–6 PM IST.